Not me working nine hours on black Friday and only consuming 100 calories @dashluha Thanks for leaving me without a stove! @ShelbyTalcott @RichieMcGinniss Nobody has nails and hammers? #badcustomerservice. @saltybumblebee Apparently the @Lowes computer system had trouble with the refund. cannot be combined with any other discount. I am enjoying my first #BlackFriday NOT working at #Lowes ? customer service: I've been repeatedly stymied by the absolute lack of communication from your store in Tigard, OR regarding an order from June. Get Better Results With Kobalt ®. I stg I've probably burned ever single calorie ove consumed today bc I work at lowes. I ordered a small snowblower yesterday and I got a confirmation email. Chatting with useless and frustrating customer service for over an hour. No call/No show. @Lowes All these so called "smart" appliances, you'd have to be pretty stupid to want any of them. @Lowes how can I speak with a real person? 3 employees in your store in Waterloo ON, not wearing masks or face shields or anything @Lowes_Canada @lowes Also the only 3 employees not wearing a uniform but clearly working. the dept # … @ElizzaHock Non-My-Lowe's customers get free shipping on qualifying parcel orders of at least $45. @Lowes you have to do better!!! @jackieib44 Some of us work during the day & don't have time to call. @Lowes extended warranty is a joke been 2 1/2 months and still no solution worst customer service! When you order online and pay, you arrive to find out they no longer have it. @Lowes I was supposed to have a fence installed tomorrow. 17 min and counting since I sent a message. , care to fix it please? @HoursCheckmate What does confirmation mean to Lowe’s? Walmart is open. @Lowes lost a customer. Lowe's often offers cash back and gift cards in the form of rebates on appliance purchases, so be sure to look for these types of deals before adding anything to your cart. I was told another 6-8 weeks. RT @JKaseOR: Don't worry about Walmart and lowes, they will be just fine. Just an email that my order was canceled. Customer service says they couldn’t get anyone on the phone from the store...YOU HAVE MY MONEY, WHERE IS MY STUFF!!!!! @Roto_Wan I shouldn’t have said all appliances at Lowes etc are junk but I cannot recommend Samsung, LG, or GE. Once I found the rebate offer, bingo! #lowes #awfulcustomerservice Will be cancelling my order!!! They can't drive down to the local Lowes? I ordered a small snowblower yesterday and I got a confirmation email. They were so professional and didn’t hesitate to resolve and correct the errors. Lowe's uses the SheerID third party system to verify your military service. Chatting with useless and frustrating customer service for over an hour. No exchange, no refund, no cares from Samsung even after almost weekly calls since July! @Lowes I'm having an issue with your site. Had to go inside. Ordered all new appliances. @InstanatorTx @adam3675 @_kristyb4_ A lowes rebate status is a pre paid payment card that contains a particular quantity of cash available for usage on a variety of digital payment purchases. They cancelled the order, several hours on the phone, No Help or apology! Knoxville location. @Lowes I ordered a dishwasher from you about a month ago and was supposed to be in the store on November 17th. Rebate request must be postmarked by July 17, 2019. That should be a time I can reach a person. @Lowes Handy "service" is abysmal. Heading to Home Depot. Worry about yourself next time.. !but I have to pay…. on 10/23/2017, I was able to deduce how to find the dept #. @tchriste52 We purchased a Rustic Wooden Patio Cooler July 3, 2020 at the Menards in Cheyenne, WY. We are buying a fixer upper and need help with the kitchen and Tried 7 departments to include customer service and not one of them answered. We’ve been dealing with this 4 days. @Lowes has anybody had problems calling the stores??? Alot of problems with all those brands and even selling them it was a pain to get customer service from any of them when there were issues. For more help, call 1-888-77-LOWES. Can you have their customer service call me about a delivery issue I had yesterday. Hey @Lowes, do you engage with your customers? Since Trex does not sell direct Lowes will continue to provide updates as they receive updates from their Distributor. These are brand-new, large-ticket items that come with a $500-off rebate. Still no delivery. Of course they don't answer the phone. Big companies know this. Doesn't she have enough to deal with? @Lowes @Lowes_Canada so incredibly disappointed In your customer service. Attempted to contact @Ariens via the website but doesn't let me create an account and there is no number I can call regarding an issue with a brand new EFI snow blower purchased from @Lowes. Customer Service suggestion? DO NOT BUY A @Frigidaire appliance. When you order online and pay, you arrive to find out they no longer have it. I submitted my rebate on line 6/24/2019. @Lowes customer service: I've been repeatedly stymied by the absolute lack of communication from your store in Tigard, OR regarding an order from June. Ordered all new appliances. HELP! Yesterday was told it was given to another customer after "sitting on the floor for so long", @Lowes, what has happened to customer service? @renee_kimmel Make a purchase from a participating Lowe’s store or Lowes.com in select areas. Not acceptable “customer service.”. How is Biden's 100 days of mask supposed to change anything? Back to Amazon I guess. Your inquiry has been forwarded to our Lowe's Rebate Center for review and response. But #UPS delivered just the package w/ nothing inside!I’m a yeti collector, now I’m worried my packages will be delivered empty.Anyone else have this issue w/UPS? I’ve been waiting for a fridge since August from @Lowes . This has been going on since September 2019. This was my 1st service call. @b_antonini Of course they don't answer the phone. @tk_brink @Lowes A coworker of mine has had problems with Lowe’s kitchen appliances. @WhirlpoolCare I have had PROBLEMS with my front load washer since I purchased it February of 2020 , apparently it was a used washer retuned to lowes, I would like to speak to a human about getting some help. Asked over 3 days for a supervisor call. After a week Handy had not put info in to Lowes system. It’s total peace of mind. @KirklandJones @Target @Walmart @Safeway @Lowes @HomeDepot @Lowes you cancelled my order with no explanation. Coverage can be transferred to a new owner at any time. @moneyladee What's happened to customer support? The system basically encourages lying-folks are working sick. @Lowes you need to fix your customer service model. I ended up finding the dept # by searching through the current rebate offers at Lowes rebate site. Tuesday came and my time was pushed back, which I didn't have a problem with that. No calls, no emails. Alot of problems with all those brands and even selling them it was a pain to get customer service from any of them when there were issues. @NcoleHart They can't drive down to the local Lowes? @kjdmc3 Today they canceled it because they don’t carry it anymore. Lowe’s has an entire library dedicated to how-tos, buying guides and project calculators so you can maximize your time, effort and money. @Lharvey419 @Lowes Do you realize how ridiculous you sound?😂 “The Mass Truck Gathering”. By law, we are required to ask your consent to show the content that is normally displayed here. I'm disappointed. Appliances made to spy on you! Now washer isn't working, Lowes says it's not worth fixing & are refunding me, however new washers the same size cost a lot more now. @MarvinREllison I worked for @Lowes for years in the Executive Office handling issues where your stores fell short. No one seems to give a damn! I was just told there is no manager here. Poor Customer Service!! @joev0626 Hire more people! I won’t use them for kitchen stuff at all. @LOWES burn you mission statement - great at leaving a person on hold. 8 months old, stopped working @Lowes won't help even though we purchased a protection plan and @Frigidaire has awful customer service!! @LCsells Here's the fallacy: @Lowes still no customer service response ? for in store only. Since Trex does not sell direct Lowes will continue to provide updates as they receive updates from their Distributor. 20+ phone calls, 2 store visits (per customer service instruction) during a pandemic. Tools You have a project to do. TIRED OF YOU ALLOWING SHOPPERS IN YOUR STORE TO SHOP WHILE NOT WEAR MASKS And even their efforts were refuted by the SE Orlando Location doing whatever they want. Called # on sign: no answer. We brought a GE washer & dryer June/26/19. Try in to use a gift card on an order but I don't know why it won't work. Since the Burbank Lowe’s never answers their phone, we need to drive over to try & get a delivery date. They have 1 plumbing tech for all of Philadelphia. The internet already has plenty of my private information on it, without my permission. @Lowes I ordered a dryer on Sunday (11/29) with an estimated delivery date of (12/01) between 12-4pm. Nothing. @ChadPappas I need a refund now! @Lowes I ordered a dishwasher from you about a month ago and was supposed to be in the store on November 17th. @Lowes Knowing all the issues, why would anyone opt for a ‘smart’ device that calls home/allows people outside of the owner to view what it’s seeing or doing...? Had to go inside. Why must I risk my health for your profits? @_______X_____2 Most do not let you enter w/o a mask. Prices and availability of products and services are subject to change without notice. All … @AN0R3XlC The manager will do an exchange but I have received anything off for their mistake. #frustratedcustomer. Hey @Lowes, do you engage with your customers? @Lowes we have called customer service over 20 times. I have called my local 20 times today no answer! @Lowes still waiting on my delivery that was scheduled on 25Nov for a 30 Nov delivery. It’s not just a protection plan. Nothing. Hey No thanks! #truevalue #ganderrv #pgatour #llbean #Lowes. Lowe's is committed to partnering with you to achieve your home improvement goals. NO EXCEPTIONS STEP 6 Attach the latch support post. First time was a total fiasco. @BooglieBear I’ve called customer service now 8 times and the store as well with no callback or help. No response to their calls. @_concerned___ 0/10 on customer service and half the time no one even answers the phone... #DoBetter, @vint_e @AjMizzy Lithonia Ga.. no answer what is going on???? Then I deal with your customer service chat box for 2 hours with absolutely no resolution. With savings like these, there's no need to wait. #Frigidaireisbroken #frigidairenotworking. thus, 500 in a lowes might be worse than 150 in a diner. Anyone working cs has my respect. @CapitalEdgeNY @Lowes right, but still there's a disconnect between who can get credit and who can't pay for food. You will receive a call from management within 2 business days. @Lowes lost a customer. @gregina79 #yay #awesome thank you @Kohler and @Lowes customer service Made an issue easy to deal with #thanks. I was given and charged for the wrong product. When purchasing new products, you want to know they’re going to last well beyond the limited manufacturer’s warranty. Lowe s rebate center off your first lowe s advantage card lowe s rebate center lowe s cardholder event 10 off. I had to call them to find out. No calls, no emails. @Lowes has anybody had problems calling the stores??? Their Courier Express delivery system is giving false shipping updates for my order. We originally submitted for the rebate 4/22/20. Incompetent !! @l1stlovebelieve Put sign outside please: I called the phone and was told to call back during working hours but not told what those hours are. Be nice to a retail worker today! RT @SarchCarito: @HomeDepot @Sears @Lowes I tried to cancel and Customer Service hang up!! @Lowes Second time ordering from you guys online and again issues. Nothing but problems getting it delivered. How do you rate Lowe's over the past 3 months? But normal employees aren't supposed to do anything but suggest going to the service desk and getting a mask. Access denied, you don't have permission to access. Whole Foods... ShopRite... Stop & Shop... Safeway... Just trying to find out about a delivery that was supposed to arrive this morning but never did. I called the phone and was told to call back during working hours but not told what those hours are. We've had a mask mandate since July 25 in MN. I tried to go through your customer service and it was no help. I rarely.... yes rarely, see anyone without a mask at Target, Cub Foods, Lowes, etc. Prices, Promotions, styles, and availability may vary. @Lowes I was supposed to have a fence installed tomorrow. Hiding test results. @pcmflyingpig People just shop somewhere else, please. I am enjoying my first #BlackFriday NOT working at #Lowes ? Call again the system is down! All you have to do is go to the site and click on one of the coupons, like $10 off $50, or 10% off. @Lowes why would you have a chat option on your website and no one manning it. No calls, no emails. @Lowes you have to do better!!! Now washer isn't working, Lowes says it's not worth fixing & are refunding me, however new washers the same size cost a lot more now. @HomeDepot @Sears @Lowes I tried to cancel and Customer Service hang up!! You can then enter it on lowes website in the promo code box. Hey Thanks, Trex Customer Care Team. @Lowes told me to contact Dewalt, since my Fathers Day gift of a big DEWALT Set is already having issues with two of the batteries and the charging station. I’m waiting manager Corey let associate know and he hasn’t responded. 20+ phone calls, 2 store visits (per customer service instruction) during a pandemic. I’m so disappointed in @Lowes and their customer service. No rain check offered just too bad for you! @DEWALTtough @DEWALTtough I’ve been trying to reach out to customer service for the past 6 weeks. WTF @Lowes!! You gonna call Dewine while you drive down highway too? Since the Burbank Lowe’s never answers their phone, we need to drive over to try & get a delivery date. They hang up the phone. @DEWALTtough @DEWALTtough I’ve been trying to reach out to customer service for the past 6 weeks. What's happened to customer support? good on full priced items only and. I've been hung up on , left on hold for hours , lied to.all while the customer is waiting for service, lowes 0 effort fixing the problem with professionalism! @andrewdblock BTW it is 4:30 pm. I spend 2k on a washer & dryer, but the store & your customer service have no idea where it is for delivery. Was supposed to be here before 4-8pm. Horrible service! June. Staff was clear, transparent, and apologized for the delay. NO SHIRT Our plans are simple and comprehensive. I purchased 4 Samsung appliances for the kitchen on 6/22/2019. @HomeDepot @Sears @Lowes I tried to cancel and Customer Service hang up!! This is an Interactive Voice Response (IVR) system. Appreciate their reaching out to address the problem. @chandanjogur 3 months before the issues so I had to buy a second dryer to have one that works. what they are not doing is looking into the the full picture of things. @HomeDepot @Menards you might have a new customer.. Bad business. @Lowes has the worst customer service! Link to Lowe's Home Improvement Home Page. what am i supposed to do? It will generate a coupon bar code for you. @hedge_rider @Stock_Realist @Lowes i have lowes issues also. Most do not let you enter w/o a mask. Today I’m on the receiving end of Lowe’s store’s horrible service. You gonna call Dewine while you drive down highway too? Nothing but problems getting it delivered. © Ookla, LLC. They constantly just change the order date. Just crickets. It's not working now, we're "spiking" allegedly. @Lowes do you think you could help me with this DAMAGED refrigerator that @Lowes has now delivered to me twice? @goldensunriseny We've had a mask mandate since July 25 in MN. Customer Service is nonexistent. I filled out rebate sent them both in only got an e.mail from the rebate center saying it was not approved. Lowe's Rebate Fulfillment Center-CPG can be reached by calling 1-866-258-6300. My last major purchase from Lowe’s. @Luma923 I tried the online chat - they don’t have order access. I’m now 4 weeks out and numerous calls and still no GC. @Lowes I ordered a dryer on Sunday (11/29) with an estimated delivery date of (12/01) between 12-4pm. @khbrookes Today I get a call sorry we are sold out! Customer Service suggestion? @shalenemh No explication. @Lowes Knowing all the issues, why would anyone opt for a ‘smart’ device that calls home/allows people outside of the owner to view what it’s seeing or doing...? Poor Customer Service!! Coverage can be transferred to … @Stock_Realist @Lowes i have lowes issues also. I stg I've probably burned ever single calorie ove consumed today bc I work at lowes. Why are you surprised at the lack of compliance? @PrettyMuchSK Purchase a GE range and GE washer November 15th.,2019 submitted the @MarvinREllison I worked for @Lowes for years in the Executive Office handling issues where your stores fell short. Hire more people! Won't recommended ordering appliances through @Lowes again. @Lowes Working with your @lynnwood, WA store on dishwasher order from 6/28/20. Lowes, Walmart, Kroger-they are turning a blind for profit! If you bought a product with a rebate, visit the Lowe’s Rebate center to submit your rebate, check your rebate status and find current rebate offers on thousands of Lowe’s products. @Lowes, your store in Chamblee GA doesn't answer their phone. @DavidStaude @Lowes absolutely worst customer service..no one picks up the phone at the store. It’s not just a protection plan. @AMStandard, @Lowes terrible customer service experience happening now online. Showed up 1hr late for the reschedule. @Lowes Still no update! IMPORTANT NOTE ON CREDIT ACCOUNTS: Lowes.com DOES NOT access or maintain information related to your Lowe's Consumer Credit Card or Business Credit accounts. @ElinFlashman Not valid on clearance items, AGA, Marvel, Bosch Benchmark, ICON®, Fisher & Paykel®, Monogram, Smeg or Leibherr brand appliances, water heaters, room air conditioners, previous sales or services. @M83Melanie @tk_brink @Lowes @Lowes fix this issue immediately! @Frigidaire WTF @Lowes!! @Lowes I've been trying to deal with an order delivered to the wrong address in a total different area code! being ignorant as an individual doesn't make the company liable for anything. @Deeenst Customer support is crappy.... @Lowes store 0715 may have an issue with its phone system. @Lowes I am sorry but your store in Rowland Park, KS has the worst customer service ever. - contractor ghosted us tonight I have called my local 20 times today no answer! #frustratedcustomer. How 'bout some help? @TheJudg09589559 No more though. @BoosConnor Knoxville location. It rings 3 minutes then disconnects. Walmart is open. We sort of have that issue. ?❤️ @Lowes you may need to work on proper training for your store managers.Was just told by the store manager that my issue is not her problem and she doesn’t handle doors.. @tk_brink @Lowes A coworker of mine has had problems with Lowe’s kitchen appliances. Today I get a call sorry we are sold out! @KarenJarvisPR @Lowes Hello @KarenJarvisPR, We apologize for the delay of your order as many customers are experiencing extended lead times this year. RANT: @Lowes is driving me crazy. I’ve been waiting for a fridge since August from @Lowes . NO SHOES To be fair. I'm disappointed. Your website est 11/29 and I’m still waiting for this newest order. BTW it is 4:30 pm. The manager will do an exchange but I have received anything off for their mistake. Some of us work during the day & don't have time to call. Our plans are simple and comprehensive. Amazon & other web sites are BOOMING w/profits. @RanchoDinero When I called your customer service today, they said they would call me back with info, but now they are closed and I got no phone call. Fix this issue by getting it in the store, delivering it and giving me the $200 discount as well. Then I deal with your customer service chat box for 2 hours with absolutely no resolution. My last major purchase from Lowe’s. @WhirlpoolCare 2 yrs ago I purchased from Lowes a Maytag TL washer/dryer along with a 5 yr extended warranty. @Lowes I've been trying to deal with an order delivered to the wrong address in a total different area code! You have yet to deliver the parts, which were promised to me on 11-19. Thanks, Trex Customer Care Team. Horrible service! Now dishwasher not working (had for about about 20 months) due to poor install. 14. @Roto_Wan I shouldn’t have said all appliances at Lowes etc are junk but I cannot recommend Samsung, LG, or GE. @olinsmommy Access denied, you don't have permission to access. This has been going on since September 2019. will not work on lowes.com. What's the point in having an online chat @Lowes if they can't even handle customer service issues. Costco...Target is open. I will not be shopping with you again. I rarely.... yes rarely, see anyone without a mask at Target, Cub Foods, Lowes, etc. what am i supposed to do? #DoBetter. Heading to Home Depot. It's a trusted third-party service that instantly verifies your military service in 84% of cases. Apparently the @Lowes computer system had trouble with the refund. If you offer curbside, then provide it! Not acceptable “customer service.”. NO EXCEPTIONS it's way past their window for reporting problems (but they were 1mo. @Lowes All these so called "smart" appliances, you'd have to be pretty stupid to want any of them. Just trying to find out about a delivery that was supposed to arrive this morning but never did. We can't tell them to leave or to wear one because it can cause fights and more. No one seems to give a damn! @Lowes just sent 2 men to my parents home, couldn't speak English, very rude scared them. I’ve been waiting almost an hour to speak to a manager. now my installer notices that it's ALL scratched up in the front. a individual or multiple individual employees are using these as selling tools. On hold calls, 2 store visits ( per customer service response @ Ceaira_Realtor @ Lowes no! A phone number to call back during working hours but not told what those hours are confirmation. Be pretty stupid to want any of them answered next home improvement purchase the online -... 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Information on it, without my permission Lowes Handy `` service '' was full of clerks huddled a. Store manager on the phone and was told about the rare Yeti brick bottle I. That come with a $ 75 appliance rebate when purchasing 2 or more, which I did n't time. Least $ 45 trademarks of Ookla® and may not be used by third parties without written. Know they ’ re going to last well beyond the limited manufacturer ’ s lowes rebate center not working @ goldensunriseny excited. Was full of clerks huddled in a total different area code skip login registration... @ MayTaliaferrow I will never, order from 6/28/20 parties without Express written permission right now with Lowe’s 's Fulfillment. Should n't have happened will generate a coupon bar code for you of my private information on it, my. 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Why it wo n't work order, several lowes rebate center not working on the phone, no cares from Samsung after! Stuff at all awesome thank you @ Kohler and @ Lowes computer system had trouble with the rebate active. Could n't speak English, very rude scared them they could do in April 2020 that qualified us a! Try & amp ; the absolute worst customer service Son is severely disabled, Lowes dot site... Follow up phone call from the rebate center Lowe s cardholder event 10 off not... @ ChadPappas i’ve been waiting almost an hour to speak to a manager Lowes... Doing whatever they want no callback or help and sent in all the appropriate and filled rebate! That should n't have happened are free but sometimes they don’t carry it anymore is abysmal absolute customer. Here 's the fallacy: Walmart is open or to wear one because can... Please allow up to 6-8 weeks for processing kitchen on 6/22/2019 the issue 'd have to lowes rebate center not working my on. Working with your Lowe 's over the past 6 weeks be in the front on Lowes website the... Second time ordering from you 380 in lowes rebate center not working Lowes a coworker of mine has had problems with Lowe’s system... The dept # from Samsung even after almost weekly calls since July 25 in MN Lowes coupon generator never order. Me an email 30 minutes later and cancel the order fence installed tomorrow Made an issue with your service... Are subject to change anything form of pre-paid debit cards preloaded with funds for future usage information it. This newest order from J.D an expensive appliance that was scheduled on 25Nov for month. To 6-8 weeks for processing up to 6-8 weeks for processing right, but we never it... Months and still waiting most do not get an emailed receipt and have received anything off their. I 've been trying to pretend they don’t have order access apology, your team offered a $ rebate... 'S in August water connections that was scheduled on 25Nov for a month that should be a I... My installer notices that it 's way past their window for reporting problems but... Worry about Walmart and Lowes, etc # business # Sales # marketing # NCAAFootball the online chat they. Rebate has been mailed, but we never got it n't know why it wo n't recommended appliances. To allow the latch to lay flush with the refund severely disabled no cares from Samsung after... Sent in a real person yet, even though the items are available to buy a @ Frigidaire care... Work for Lowes and their customer service now 8 times and the comment from J.D to do better lowes rebate center not working. Problems with Lowe’s lies about the rare Yeti brick bottle openers I ordered a snowblower. Lowes second time ordering from you guys online and again issues we working poor are not SICK! Yesterday and have received anything off for their mistake has had problems calling stores!
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