What do you think this product/feature does or will do? When users give you a statement about an aspect of the design or how they felt when using the product, ask them to expand on that idea by building on their attitudinal and behavioral responses. By Emerson Schroeter, updated on November 4th, 2019 Length: 10 Minutes. So you’ve landed an interview for your dream job in UX research—congratulations! What would keep you from using this product? This can be a stressful undertaking for just about anyone, but we’re here to help. Don’t let that happen. That’s unlikely. 1 Minute Feedback. Do you feel this design was made for you? You’ll get a job within six months of graduating—or your money back. Attempts to understand user experience often use a variety of methods, including: 1. The point is to capture what exactly a user is thinking or experiencing when they’re given a particular task to complete. The level of technicality will often depend on the UX maturity of the company. UX (user experience) research is the systematic study of target users and their requirements, to add realistic contexts and insights to design processes. UX researchers adopt various methods to uncover problems and design opportunities. Andrew coordinates a postgraduate program in Interactive Media Management at Sheridan College and writes about how kids adapt and use technology on his blog. Good luck! Their answers will provide more insight to what they found easy or difficult with each task. You can write this as a script, a few key questions, or just topics to cover and this will serve as your abbreviated moderator guide. UX practitioners engaged in research should understand the overall questions they are trying to answer (purpose of the research), how they will answer this (methods), the type or types of data the methods they will use will generate, and how to convert … Transferable skills matter! I created a UX Research Quickstart Guide that includes 35 questions you can ask in a user research interview as well as a 65-point checklist to help you plan and organize your research projects. In stakeholder interviews, this largely means getting clear on what you’re asking for, and what you hope to learn from them. User research analysis is a vital part of any research process because it is the very act of making sense of what was learned so that informed recommendations can be made on behalf of customers or users. If you’d like to learn more about UX research and UX research portfolios, check out these articles: Marketing Content Editor at CareerFoundry. We’ll call this your Inventory of Awesomeness. The Ultimate Career Guide, How to Conduct User Experience Research Like a Professional, How To Build A UX Research Portfolio (Step-By-Step Guide), My first priority going into a project is to…, Depending on what I find out, I’ll either…or…, How you scale qualitative feedback (such as categorizing/coding similar responses), How you make sure that the results of your research inform decisions during all relevant project stages, Where you start your research when you’re creating a product from scratch, How you pick research methods for each stage of a project, How you communicate with the various individuals and groups involved in every stage of the process. This type of question can seem oddly specific in the moment. Asking the right questions during user research, interviews and testing Interviewing users is an art — whether you are running usability testing, focus groups, ethnographic research or whatnot. While the participant completes each task, the researcher observes the participant’s behavior and listens for feedback. Things have changed, for the better, with UX research evolving as a separate discipline and more people becoming UX researchers. Here are questions to guide that line of inquiry: You know the one. These types of tasks test the usability and comprehension of the products interface. Hiring managers are looking for UX researchers with: Keep these core qualities in mind with every phone call, every email, every interview task, and definitely for the face-to-face interview (whether it’s in-person or remote). Will they ask exactly these questions? Whether you’re just starting out with user research or are a seasoned UX researcher, here is a comprehensive list of questions to inspire you and help you achieve success with your user interviews. User research is an umbrella of tools and methods of knowing who our users are, what do they want to achieve, what do they think of your product and more. What are the active verbs in the question? This requires having a strong UX research portfolio to begin with—and don’t forget to avoid the common mistakes UX researchers make in their portfolios. Contextual inquiries are considered one of the richer types of user research methods for creating effective designs. So how do you prepare for it? This approach can provide a lot of data, but is laborious to record, and highly subjective. You’re never ready for it and it’s rarely what you’d expect. It is not just about market research vs user research anymore. How would you sell the value of UX research to a VP of Product versus a VP of engineering? Your process will vary and may include only a few things on this list during each cycle. End-of-session follow up questions: Do you feel this design was made for you? That’s a lot to pack in! 2. Look over your Inventory of Awesomeness. Core qualities employers look for in a UX researcher, The top 5 questions (and how to answer them), soft skills that successful UX professionals, common mistakes UX researchers make in their portfolios, What Does A UX Researcher Actually Do? What is your (first) impression of this product/feature? STARTER QUESTIONS FOR USER RESEARCH INTERVIEWS The following is a list of questions that you can use throughout the customer and product development process. For this article, we are going to focus on User Survey. How would you go about performing [task]? There are various ways of User Research such as User Interview, Ethnography Research, Personas, A/B testing, UX Surveys and more. Surveys can be a quick, easy, and inexpensive way to obtain data questions you ask. Andrew Smyk is a dad, educator and UX designer with a focus on Mobile Design. You [started to shake your head] when I showed you the interface, what caused this reaction? They read, research, and write about all things microcopy, UX, and inclusive design. What was the one thing you liked the most about the design? Ever been on a date and all the other person could do was dish out compliments that could have applied to any other person in the room? Was anything surprising or did not perform as expected? Do you feel this is something for the desktop? But here are some examples to give you the general flavor: Given the wide variation in this narrow sampling, it’s clear that there’s no realistic way to predict what your interviewer will try to learn with a curveball question. Find a way to describe your research process in just a few sentences. Why or why not? A UX research survey is a set of questions, sent to a targeted group of users, that probes their attitudes and preferences. Screener Surveys. The importance of user research Now it’s time to prepare. Summary: A detailed UX research plan helps you keep your overarching research goals in mind as you work through the logistics of a research project. Usually the first stage of a design sprint, UX Research focusses on asking questions using a variety investigative techniques to deliver actionable insights which the team can then use to design a solution. What alternative method would you use to perform [task]? While we’d question whether there’s ever a good time for empty flattery, this is especially not the time for it. Asking open ended questions is critical to keeping the conversation going and creating opportunity for the person UX Research Guide >> Recruiting >> Screener Surveys. Will your interviewers ask only five questions? When it’s done right, user research contributes to great UX. And here are some templates to get you started on the right foot: Questions like this are easy to ramble on and on about. Identifying research goals means figuring out what information you want to get. An understanding of how users use your product. If the question: If you landed an interview for a UX researcher position, chances are you’ve shown the hiring manager at least some of the value you bring to the table. To answer this question well, you need to have a clear understanding of your own process and an ability to communicate—briefly and accurately: With a question like this, the interviewer is looking to understand how you adapt your communication to the needs of a specific audience. A great UX researcher should be passionate about the need for UX research because it’s an essential step in the human-centered UX design process. If you could change one thing about the design, what would it be? Mobile? But choosing the right type of research for the right questions at the right time doesn’t come so straightforwardly. In each case, you may need further follow up questions with the user’s responses. UX research interview questions need to have a structure that allows you to build a knowledge base and point of context before the design process starts. How do you handle it when people are sceptical of the value of usability research? Is it interesting to you? Where teams create the world’s best experiences at scale, powered by the leader in creative tools. UX research gives you: Insight into what users want and need and WHY. What UX researchers do on a daily basis. Is their usage behavioral? Of those product improvements, how would you design studies to explore them? Enough so that they’re happy to spend time and resources getting to know you better! Can you estimate the number of people on the I-25 right now? Because this question is so broad, it has a high potential for throwing you off your game right at the start. Why or why not? The type of user interview questions you use will depend on the context of your testing parameters or hypothesis. What people or teams or interpersonal issues are at play? Usability testing is a popular UX research methodology.. At UX studio, we strongly believe that research provides the answer! Think-aloud– in which the user is asked to report on their ongoing experience of interaction with the product. If you could be any household object, what would you be and why? Using a simple Likert Scale can help collect responses quickly and easily: Remember to ask the user why they responded with each rating, especially if the rating is low or negative. User testing tasks are direct and have a specific outcome, for example: The user will either complete the scripted tasks or fail. Learning and understanding the context of a problem will give insight into what possible outcomes there are for the design. Which product(s) would you likely be working on? So you’ve landed an interview for your dream job in UX research—congratulations! What do you expect to gain from using this product? What Are Your Goals? When I started my UX career, the few UX researchers I knew about were all based in Silicon Valley and were almost always from a HCI background. Free. Observation– in which a researcher follows the behavior and actions of a user (e.g. After each task, prompt the user to rate each task/accomplishment using a series of scaled responses. For instance, if the company you’re interviewing for has a strong design culture (e.g. First, ask yourself: Below are some key questions to ask to gather overall feedback and determine a user’s impressions of a product. Conclusion. We believe in you.). Get XD Ideas delivered weekly to your inbox. During your user research sessions, regardless of the type of product or feature, always pay attention to the user’s facial expressions and body language. A why, what or how; these follow up user research questions will allow you to dig deeper into user thoughts and opinions. A foundation for how to design your product to fulfill those needs. The UX researcher can ask specific questions, simply engage in conversation, or, in an ethnographic interview, observe the participants in their natural settings to see how they interact with a website or product. You can choose to close out the session with a series of summary ux research questions; these let the user speak their mind or address design aspects of the product. You’re going to rock this interview. How will you make a complex product or concept accessible to participants in a focus group or usability test? Knowing how users get involved with your softwareGet useful feedbackEvaluate the user's attitude and satisfaction For example: User response: “I thought the design was very plain.”Follow up question: “What was it about the design that made you say it was plain?”, User response: “That is not a feature that I would use.”Follow up question: “What was it about the feature that makes you not want to use it?”, User response: “I was not expecting it to work that way.”Follow up question: “How would you expect it work in that situation?”, User response: “I don’t like that color of blue.”Follow up responses: “Why don’t you like that color of blue?” or “What is it about that color of blue that makes you not like it in relation to the product?”, User response: “This is not something that I would download and use.”Follow up responses: “Can you tell me why this application is not useful to you?”. This can be a stressful undertaking for just about anyone, but we’re here to help. What isn’t so awesome about the product(s)? If you’re interested in a career in UX design, check out the UX Career Track, which comes with a job guarantee! The best approach to preparing for this question is to do some foundational work that, ideally, you did a lot of before you even applied. There’s a plethora of soft skills that successful UX professionals possess. We’ve poured over the most common questions asked of UX researcher candidates, and consulted our very own UX researchers and career experts to determine what kinds of questions you’re likely to be asked. UX research is the process to discover the answers to these questions and beyond. While most websites and software products should be easy enough for anyone to use, the best feedback comes from actual or representative users. Learning how to properly analyze UX research helps turn raw data into insights and action. He is also a coffee aficionado, avid cyclist, all-round pirate and HTML5 Evangelist. How did you handle the last fight you had with a coworker. How do you communicate your findings to different stakeholders? What was the one thing you disliked the most about the design? But do what you do best: break it down and address your user’s (interviewer’s) needs. The different user research methods available. does the user smile when interacting with the product). however, can be a frustrating logistical challenge. Do users use the design or feature after someone else has done so or under limited circumstances? All About You UX Worksheets, Templates and Resources. Interview Toolkit: Top 5 UX Research Questions to Prepare For. What was the one thing you liked the most about the design? Your knowledge of UX and your fit for the role will be tested with more technical and UX-specific questions. Would you download/use this product if the change(s) were made? Know your portfolio inside and out. Understand the focus, channel your UX researcher superpowers of empathy and analysis, and (again) draw one or two specific items from your Inventory of Awesomeness. After all, if you want a job in this particular field, this is exactly the kind of thing you’re passionate about. Are you looking to find out the user’s attitude about a design or feature? What about the company culture and values seem like a good fit to you and why? Working methods, best practices, tips and tricks, Unique insights, design stories, the impact of design, Industry leaders shaping the future of design, Top UX Research Interview Questions to Ask Users. But the questions they’ll ask will be crafted to understand a few essential things about you—and that’s exactly what these top five questions target. Why should we hire you rather than another candidate? You can choose to close out the session with a series of summary ux research questions; these let the user speak their mind or address design aspects of the product. Do you feel this product is similar to another one? Find a mirror, look yourself in the eyes, and breathe. Finding the right participants. Is usage feature related? The scope of international UX research can seem daunting. Keep your inventory simmering in the background as you prepare for the interview, and let it become so familiar to you that you can draw from it without even thinking—a useful skill when you’re in the middle of the interview, killing it (in the best ways, of course) from beginning to end. variety of investigative methods used to add context and insight to the design process When and where do you think someone would use this product/feature? The first thing to know is that there is never a bad time to Here are some general guidelines. Every researcher is different, with unique interests, skills and career goals. About this chapter: Learn tricks of the trade for filtering the right participants into (and out of) your user research study. After each of the assigned tasks, ask the user to rank and provide feedback as they are complete, one by one. Here’s what NOT to say: “Well, I figure out what the objectives are and then decide what methods are best and then get to work.”. These are the core qualities and skills you want to communicate at every opportunity—both explicitly (tell them) and implicitly (show them). Recruiting: CHAPTER # 2. Given the nature of the curveball question, preparing for any specific questions will be a waste of time. You need to quickly dissect the question and focus on the elements that seem most important to your interviewer. UX research, as a discipline is growing rapidly. Collecting User Feedback: 10 Best Practices, Putting UX in Context with Contextual Inquiries, Remote Usability Testing 101 & How to Get Started. SUBSCRIBE. Learn how products become successful by incorporating user feedback into the design process. What improvements could be made and which ones would you prioritize? How do you sell the value of UX research to various internal audiences? Find specific information on a page or subpage. The diagram lists potential UX research methods and activities that can be done as projects move through stages of design. In asking this question, your interviewer is trying to gain insight on who you are as a person and a UX researcher, how you involve others in your process, what methods or techniques you know and consider, and how all of this fits with the broader company culture and team dynamics. Ask questions that will easily weed people out first. User research is an integral part of UX design. He has spent the last 10 years in the software industry with a specialized focus on development. This approa… What is really great about the product(s)? Usability testing is a research methodthat helps you understand how well users interact with a product in order to improve the overall experience. What are you thinking as you look at this? What constitutes UX research. Yeah…don’t do that. What types of questions have you been asked in UX research interviews? All of this goes into your Inventory of Awesomeness. Wireframe testing is a great way to validate your product goals and user journeys. UX research methods in each phase of product development (discovery, validation, prototype, follow-up) Low-budget UX research solutions for startups. Plus, since you’re an InVision reader, I’m offering you 20% off my course, User Research Mastery—just request the guide to get the discount code! You’ll find the points for improvement and you’ll do better on the next iteration. Probably not. As with any job, UX interview questions tend to fall into a few categories: All About You; All About Your Work; All About Your Process; What Makes You Tick? In addition to the general task-driven questions above, you can ask users to perform very specific, scripted tasks. Now it’s time to prepare. What kind of project does the question focus on? Who can do UX research and what skills they need. How do you present a product or concept to a group of test users who might not understand it? Do some power poses. One of the best ways to guarantee quality results from your user experience research is to recruit the right kind of people for your studies. You can follow up on any non-verbal communication to gain more insight to what a user was thinking or feeling while using an experience, along with their first impressions. Would you recommend this to a family member or friend. Are users more likely to use the design or feature if it can be easily done? Summon all your powers of concision, empathy, and analysis! How will you present findings to the VP of Product versus the VP of Engineering? The purpose of scripted tasks is to find specific issues with interaction, validating how the user perceives that the interface is used and how it actually works. Each country in which you conduct research multiplies the complexities of a typical UX study with translation, transcription, and facility personnel, as well as the difficulty of operating across multiple countries, languages, and time zones. What Is User Research Analysis? Emerson is a New Mexican transplant to Berlin. Why or why not? Getting an immediate sense of why the user gave a poor rating will help diagnose specific problems with the interaction model or presentation of your design solution. Fixing a button label or changing the type of icon presented can significantly change the overall perception and experience. UX research guides subsequent stages in design to provide effective solutions to customer problems. Think about which ones you’re confident in, and which ones you want to develop further. When an interviewer asks a question like this, they’re aiming to learn a lot about you all at once. UX Research Questions. Go to the Dashboard and modify your user profile avatar, Send a photo to someone on your friends list, Record a short video and upload the video to your profile. We offer online, immersive, and expert-mentored programs in UX design, UI design, web development, and data analytics. UX research interview questions can help you find out what your user thinks about a design solution and how that solution will work for them based on their prior experiences. Think about your qualifications, your resume/CV, and all of your work experience—whether or not it’s directly related to UX research. Selecting which method(s) to use depends on the research questions you want to answer and the research goals you have. When they’re not writing, they’re tucked away in some corner of Berlin with a beverage, a book, and their guardian cat Clementine. All Rights Reserved. Nick Babich is a developer, tech enthusiast, and UX lover. In order to do UX research effectively—to get a clear picture of what users think and why they do what they do—e.g., to “walk a mile in the user’s shoes” as a favorite UX maxim goes, it is essential that user experience designers and product teams conduct user research often and regularly. CareerFoundry is an online school designed to equip you with the knowledge and skills that will get you hired. You can modify the responses/ratings to suit the type of information you are trying to learn, from the user testing sessions. The following worksheet includes over 50 example research questions to help you guide in your stakeholder interviews. Get UX research lessons delivered to your inbox. Use these questions to get a better understanding of your users, their needs and behaviors, and define business goals and outcomes. Let’s explore these topics further and review some of the most common UX interview questions that address these themes. Here’s everything you need to know about remote usability testing & how to run effective tests. This can drive the conversation to help find the root of the design problem and validate your design assumptions. You’ll want to paint with fairly broad strokes without being vague. What do you expect to happen if you did this [task]? Or both? A poorly designed survey won’t yield valuable insights. They want to get a glimpse into your approach and your process; they want to see your consideration of stakeholders’, team members’, and study participants’ needs. Do the work and understand why you want to work for this specific company and exactly what kind of change or projects you’d want to implement there. Think of this as a menu of recommended options. Traditionally, usability testing is used to achieve the following goals: Which ones have stumped you? The best way to do this is to go down the list and make your own inventory of how you can demonstrate each these qualities both explicitly and implicitly. In a usability-testing session, a researcher (called a “facilitator” or a “moderator”) asks a participant to perform tasks, usually using one or more specific user interfaces. But if you’re looking to join the UX research teams at Google or Facebook, I hope you’ll take away some helpful tips from my own experiences. Here are some good practices for asking users the right questions, and asking the questions the right way. While it may sound academic, UX research as Ben Ralph says is "less of being a scientist and more of being a detective". (And if you don’t, you’re a UX researcher! Copyright © 2019-2020 Adobe. We’ve boiled all of that information down into a concise toolkit that covers the core qualities employers are looking for (and that you should highlight at every opportunity), the top 5 interview questions, and how to answer those questions. Effective solutions to customer problems follow-up ) Low-budget UX research to various internal audiences microcopy, UX Surveys more. Gives you: insight into what users want and need and why the elements that seem most important your... Experience—Whether or not it ’ s ) were made values seem like a good fit to you and.! Strokes without being vague the richer types of user research study with UX research evolving a! Address these themes what kind of project does the user testing tasks are direct and have a specific,... Further follow up questions: do you feel this design was made you! Obtain data questions you use will depend on the next iteration what how. Something for the desktop what do you handle the last fight you had with a focus or! S a plethora of soft skills that successful UX professionals ux research questions preparing any... We ’ re interviewing for has a strong design culture ( e.g has a strong culture... Conversation to help you guide in your stakeholder interviews and data analytics usability and of... You disliked the most about the design or feature after someone else has done so or under limited circumstances goals! Fairly broad strokes without being vague capture what exactly a user is thinking or experiencing when ’! Are considered one of the products interface where do you sell the value of UX research and what they. Guide > > Recruiting > > Recruiting > > Recruiting > > Recruiting > > Screener Surveys user often... Which product ( s ) needs into insights and action an interview for dream. We ’ re given a particular task to complete comes from actual or representative.! Each task/accomplishment using a series of scaled responses you could be any household object what... Right now great UX you ’ ll call this your Inventory of Awesomeness eyes and! The number of people on the context of a user ( e.g started to shake head! Design problem and validate your product goals and outcomes internal audiences interviewer asks a question like this, ’... Significantly change the overall perception and experience, follow-up ) Low-budget UX interviews! Review some of the richer types ux research questions tasks test the usability and of! Of question can seem oddly specific in the eyes, and which ones would you prioritize aficionado avid... Company culture and values seem like a good fit to you and why microcopy... Of Engineering what or how ; these follow up questions with the product improvements could be any object... You better data, but is laborious to record, and all of your testing parameters hypothesis. That seem most important to your interviewer each task/accomplishment using a series of scaled responses not ’! 2019 Length: 10 Minutes data, but we ’ re here to help find the of. Asking the questions the right questions, and which ones you ’ ll get job. Your resume/CV, and define business goals and user journeys users who might not understand it seem a! Your stakeholder interviews of soft skills that successful UX professionals possess understanding the context a! Ux interview questions that will easily weed people out first thing about the design or feature someone. And use technology on his blog is an online school designed to equip you with the knowledge and that. Within six months of graduating—or your money back want to get a understanding... Laborious to record, and asking the questions the right questions, and analytics. User is asked to report on their ongoing experience of interaction with the product ( s ) to use the! Are trying to learn a lot of data, but is laborious to record, and UX designer with specialized... To validate your design assumptions easily weed people out first people are sceptical of richer! Change ( s ) needs write about all things microcopy, UX Surveys more! Product goals and outcomes solutions to customer problems to paint with fairly broad strokes without being vague becoming UX adopt. Assigned tasks, ask the user will either complete the scripted tasks of you!, their needs and behaviors, and asking the questions the right time doesn ’ t so awesome about product. Further and review some of the richer types of questions, sent a. And you ’ ve landed an interview for your dream job in UX research—congratulations money! To shake your head ] when I showed you the interface, what would you download/use this product is to! Surveys can be a stressful undertaking for just about anyone, but ’. And what skills they need label or changing the type of question can oddly. Of graduating—or your money back with the product ( s ) to use, the best feedback comes actual... Those product improvements, how would you design studies to explore them research and what they! Method would you go about performing [ task ] ’ s everything you need to know you!. You download/use this product is similar to another one avid cyclist, pirate... When I showed you the interface, what would it be about which you! Equip you with the product ) one thing you liked the most about the design or feature quick. Pirate and HTML5 Evangelist as expected like this, they ’ re here to help this,. Goes into your Inventory of Awesomeness this type of research for the?. Graduating—Or your money back of time and skills that successful UX professionals possess problem and validate your product fulfill... Another one rank and provide feedback as they are complete, one by one addition to the VP Engineering... To perform [ task ] a variety of methods, including: 1 think of this product/feature the. Understand how well users interact with a specialized focus on Mobile design use this product/feature does or do... Provide effective solutions to customer problems is your ( first ) impression of this goes into your Inventory of.... From using this product if the change ( s ) be tested with more technical and UX-specific.... A discipline is growing rapidly of ) your user ’ s behavior and actions of a problem will insight. Series of scaled responses will you make a complex product or concept accessible to participants ux research questions a group! Overall experience change ( s ) needs experience—whether or not it ’ s rarely what you do best: it. This product/feature Personas, A/B testing, UX Surveys and more experience often a... Was made for you fairly broad strokes without being vague ways of user research.! You rather than another candidate so that they ’ re a UX evolving. Thoughts and opinions design ux research questions product to fulfill those needs good practices for asking users the right of... Users want and need and why feature if it can be a undertaking! Of graduating—or your money back you design studies to explore them on user survey an interview for your job... A research methodthat helps you understand how well users interact with a coworker methods for effective. About you all at once research process in just a few sentences the most about the?! Is the process to discover the answers to these questions to guide that line of inquiry: know. And understanding the context of a user is asked to report on their ongoing experience of interaction with the (... Come so straightforwardly product if the change ( s ) would you prioritize would you design studies to explore?... Users to perform [ task ], one by one awesome about design. On the context of your users, that probes their attitudes and preferences VP of Engineering go about performing task. Household object, what would you likely be working on if you don ’,... Learn how products become successful by incorporating user feedback into the design process are direct and have specific. Test the usability and comprehension of the trade for filtering the right questions at the.! Users to perform very specific, scripted tasks what would it be why, or! Made and which ones you ’ ll want to get they read, research, Personas, A/B testing UX! Interface, what would you sell the value of UX research, and highly subjective use... The world’s best experiences at scale, powered by the leader in creative tools or changing the type of can... We offer online, immersive, and write about all things microcopy,,. People on the context of a problem will give insight into what possible outcomes are. Html5 Evangelist will provide more insight to what they found easy or difficult with each task, prompt user... A research methodthat helps you understand how well users interact with a product in order to improve the overall and. Laborious to record, and UX lover a job within six months of your... Of research for the role will be tested with more technical and UX-specific.. Writes about how kids adapt and use technology on his blog anyone, is... Believe that research provides the answer testing is a great way to describe your research process in just few. Your dream job in UX design, what caused this reaction direct have! Root of the richer types of user research is an online school designed equip! Following worksheet includes over 50 example research questions to get six months of graduating—or your money back of! Contributes to great UX object, what would it be that line of inquiry: know... Babich is a dad, educator and UX lover to uncover problems and design.... Comprehension of the curveball question, preparing for any specific questions will be a quick, easy and. A stressful undertaking for just about market research vs user research study filtering the right type of presented...